Project Transform X, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, interact with our services, or opt in to receive SMS communications from us.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Register for a program or service
Submit a contact form on our website
Opt in to receive SMS or email communications
Communicate with us for customer support
Information we may collect includes:
Full name
Phone number
Email address
Health and fitness preferences
Program participation information
Any information you provide when contacting us
We may also collect certain non-personal technical information automatically when you visit our website.
2. Automatically Collected Information
When you visit our website, we may automatically collect certain technical information such as:
IP address
Browser type
Device type
Pages visited
Time spent on our website
Referring websites
This information helps us analyze website usage and improve our services.
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve website performance and user experience.
Cookies may be used to:
Understand how visitors use our website
Improve website functionality
Personalize user experience
Measure website performance
You can control cookie settings through your browser. Disabling cookies may affect certain website features.
4. How We Use Your Information
Project Transform X, LLC may use collected information to:
Provide health and fitness coaching services
Send coaching reminders and program updates
Respond to inquiries or support requests
Improve our services and website performance
Communicate important updates regarding our services
We only send SMS messages to individuals who have voluntarily opted in.
5. SMS Messaging & Communications
By providing your phone number and opting in through our website forms or other consent-based methods, you agree to receive SMS messages from Project Transform X, LLC related to:
Coaching reminders
Program updates
Health and fitness tips
Customer support communications
Service notifications
Message frequency may vary based on your interaction with our services.
Standard message and data rates may apply depending on your mobile carrier.
You can opt out of SMS messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly using the information provided below.
6. Information Sharing
Project Transform X, LLC does not sell, rent, or share personal information with third parties for marketing or promotional purposes.
We may share limited information with trusted service providers only when necessary to operate our business, including:
Website hosting providers
Messaging platform providers
Customer service tools
These providers are required to maintain the confidentiality and security of your information.
7. Mobile Information Privacy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
All categories of information sharing exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties except service providers required to deliver SMS communications.
8. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse.
While we take steps to protect your data, no method of internet transmission or electronic storage is completely secure.
9. Data Retention
We retain personal information only as long as necessary to:
Provide our services
Maintain communication records
Comply with legal obligations
Resolve disputes and enforce agreements
When information is no longer required, we securely delete or anonymize it.
10. Your Privacy Rights
You may request to:
Access your personal information
Update or correct your information
Request deletion of your data
Withdraw consent for communications
To make a request, please contact us using the information below.
11. Changes to This Privacy Policy
Project Transform X, LLC may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with the updated revision date.
12. Contact Information
If you have questions about this Privacy Policy or our SMS messaging practices, please contact us: